Shipping Fee is separate and will be added on checkout.
Orders must be placed before 1 pm on the day you want it shipped out. (MST Arizona Time)
Please email us to let us know you did a Rush! Please do NOT use a coupon code if adding a Rush. Contact us separately and we will send an invoice.
Mondays through Fridays ONLY. We are not open on the Weekends. If you order on the weekend, and choose this your order will go out the following Monday. Thank you for your understanding. :)
We will send our shipping department instructions to send your order to the front of the line. This can be done for a fee of $5.00.
If we are not able to process and ship your package the same day the fee will be refunded to you and you will be contacted.
Shelf Life and Storage Information for Products and Ingredients
Finished Products generally don't need to be refrigerated as they are preserved, but you can refrigerate them to extend their shelf life. The shelf life for most products is 9-12 months. Vitamin C Serum(s) and VitaResurface products should always be refrigerated to extend their shelf life.
Sample Sizes do have a shorter shelf life (generally 3-6 months) and items in jars can dry up quicker than this if the lid is not tightened well enough (except our Vitamin C Serums - use within 90 days).
Please keep your products out of high humidity, heat, and direct light, and keep them in a dark cabinet when possible.
Exfoliating Acid products have a shelf life of 9-12 months. The only things we don't suggest refrigerating are the Mandelic Acid Serums or the Salicylic Acid Serums as those can crystallize in the refrigerator. If this happens you can set the product into a hot water bath to see if the crystals will dissolve.
Additional Items Requiring Refrigeration and/or Kept in the Dark
Hydrosols - remove 1 ounce of hydrosol and add it into a separate, sterilized spray bottle and spritzer. Keep the larger bottle in the refrigerator. Carrier Oils - generally you can refrigerate all carrier oils although some of the very rich oils will solidify. This is fine. All you have to do is take it out, warm it up at room temperature and it should liquefy. If not, setting the bottle in a hot water bath and occasionally shaking the bottle will hopefully turn into a liquid. ^There are some oils that have a super long shelf life like Coconut Cream and Jojoba Oil. Refrigeration is not necessary, but it surely won't hurt. Essential Oils - essential oils are best stored in a cool dark place. Co2 Extracts - these should always be refrigerated. Butters - we suggest refrigerating our "skincare' butters. You can take out what you need and keep the rest in the fridge. Clays - keep in a dry, dark place. Shelf life is at least 2 years. Herbs - all herbs (whole or ground) should be kept in a dark, cool and dry location. Herbal (liquid) Extracts - these are created using alcohol. The alcohol pulls the constituents from each herb. Root, Trunk, Leaves, and Flowers. Extracts have a shelf life of 3-5 years. They can be kept in the refrigerator (or a dark DRY place) Other Various Raw Ingredients - i.e. Sodium PCA, Honeyquat, Oat Beta Glucan, etc. will all have a different shelf life.
