FAQsOn this page, you'll be able to find some of the most common questions asked of our GoW staff and any inquiry you may have that you aren't able to locate here, please feel free to submit your question on our Customer Service page.

Q: How long with my products last and how do I store them?

A: For all information regarding the shelf life and storage of our all-natural Garden of Wisdom products, please head over to this page for all the details 
Caring for Our Products.

Q: Someone suggested I try a 'patch test;' What is this?

A: A patch test is easily done on your own body, by yourself on the inside of your elbow toward your wrist (closer to elbow is best). Here's our suggestion;
1. Place a good amount of the product on that skin area and cover it with a gauze covered with a waterproof tape so it stays on and doesn't get wet (we use band-aid water block plus band-aids because they are small with waterproof tape all the way around - very discrete).
2. Wait two days to verify if you will have a reaction, but if you want to be completely confident, wait four full days.

Q: What are Liposomes?

A: Liposomes have emerged as very efficient drug carrier systems that make nutrients and other therapeutic agents more bio-available within the body. You may have heard of liposomal supplements but do you know why are they so fantastic?

The word ‘liposome’ is derived from two Greek words: 'Lipos' (which means fat) and 'Soma' (which means body). Liposomes were first discovered in 1964 by Alec Bangham and his colleague R.W. Thorne when they were examining a dispersion of phospholipids in water under an electron microscope. Today, liposomes are used as structures that encapsulate and carry drugs, nutrients, and cosmetic agents directly to the cells and tissues for improved uptake and absorption.

Q: I would really like some assistance with skincare basics, any advice?

A: Absolutely. We have a section here on our GoW website dedicated to Skincare Basics, feel free to enjoy.

Q: How about skincare routines, any thoughts or guidance on that?

A: Have you signed up to join our Garden of Wisdom member forum? We have years of sharing and caring and a wealth of information for you to dig into.

Q:  Do you offer kits of any kind? Something where I can have a selection of your products for my skin type?

A: Yes! Whether your skin is normal, oily, aging, blemish prone, affected by pregnancy hormone fluctuations, any condition at all, we have a kit for that! Shop our selections on our Skincare Kits page.

Q: I'm not great with weights and measurements, do you have a help section for this?

A: Feel free to visit our Formulations Help page for all that good info. 

Q: What about my return questions? How to do ship? Can I make a purchase internationally?

A: All inquiries regarding returns, exchange options or review for a refund can be found on our Returns & Exchanges page. Shipping Info has its own section you can click on and yes, we definitely ship internationally - that info is on the Shipping Info page. 

Q: I would like to purchase a gift for someone; how do I do that?

A: We love offering our GoW gift cards, they're easy to purchase, simple for your friend or loved one to redeem and they never expire. Head over to Gift Cards and choose your amount from the drop-down.

Q: What forms of payment do you accept?

A: At this time Garden of Wisdom accepts Visa, Mastercard, AMEX, and Discover. We also happily accept all PayPal and Apple Pay payments.

Q: Do you test on animals?

A: We do not test on animals or use ingredients tested on animals.
We do not condone anyone doing animal testing. This is such a barbaric practice, we do not know why any company is still even doing this. Yep, we said it!

We do test on willing human subjects (aka our staff :D) and we also send samples out at times to customers. :)

We do use and sell ingredients that are animal based (like Emu Oil, but most of our line does not have animal ingredients.

See this page for more information - Animal/Insect (Bee) Derived ingredients we use or carry?

100% of our ingredients are listed on each page for our products so you would see any animal products in the ingredient list.