On this page, you'll be able to find some of the most common questions asked of our GoW staff and any inquiry you may have that you aren't able to locate here, please feel free to submit your question on our Customer Service page or reach out with a skincare concern on our Personal Consultation page.
Q: How long with my products last and how do I store them?
A: For all information regarding the shelf life and storage of our all-natural Garden of Wisdom products, please head over to this page for all the details >
Caring for Our Products.
Q: Someone suggested I try a 'patch test;' What is this?
A: A patch test is easily done on your own body, by yourself on the inside of your elbow toward your wrist (closer to elbow is best). Here's our suggestion;
1. Place a good amount of the product on that skin area and cover it with a gauze covered with a waterproof tape so it stays on and doesn't get wet (we use band-aid water block plus band-aids because they are small with waterproof tape all the way around - very discrete).
2. Wait two days to verify if you will have a reaction, but if you want to be completely confident, wait four full days.
Q: What are Liposomes?
A: Liposomes have emerged as very efficient drug carrier systems that make nutrients and other therapeutic agents more bio-available within the body. You may have heard of liposomal supplements but do you know why are they so fantastic?
The word ‘liposome’ is derived from two Greek words: 'Lipos' (which means fat) and 'Soma' (which means body). Liposomes were first discovered in 1964 by Alec Bangham and his colleague R.W. Thorne when they were examining a dispersion of phospholipids in water under an electron microscope. Today, liposomes are used as structures that encapsulate and carry drugs, nutrients, and cosmetic agents directly to the cells and tissues for improved uptake and absorption. If you'd like a deeper insight into liposomes, head over to our Personal Consultation page and schedule an appointment.
Q: I would really like some assistance with skincare basics; any advice?
A: Absolutely? We have a section here on our GoW website dedicated to Skincare Basics, feel free to enjoy.
Q: How about skincare routines, any thoughts or guidance on that?
A: Have you signed up to join our Garden of Wisdom member forum? We have years of sharing and caring and a wealth of information for you to dig into.
SIGN UP today >
Q: Do you offer kits of any kind? Something where I can have a selection of your products for my skin type?
A: Yes! Whether your skin is normal, oily, aging, blemish prone, affected by pregnancy hormone fluctuations, any condition at all, we have a kit for that! Shop our selections on our Skincare Kits page or if you'd prefer, speak to one of our caring specialists on our Personal Consultation page.
Q: I would like to whip up some skincare remedies of my own; do you share recipes of any kind?
A: We do, and you can find those on our Recipes page or sign up to JOIN our Garden of Wisdom forum where there are lots of recipes shared by all of us.
Q: I'm not great with weights and measurements, do you have a help section for this?
A: Feel free to visit our Formulations Help page for all that good info.
Q: What about my return questions? How to do ship? Can I make a purchase internationally?
A: All inquiries regarding returns, exchange options or review for a refund can be found on our Returns & Exchanges page. Shipping Info has its own section you can click on and yes, we definitely ship internationally - that info is on the Shipping Info page.
Q: I would like to purchase a gift for someone; how do I do that?
A: We love offering our GoW gift cards, they're easy to purchase, simple for your friend or loved one to redeem and they never expire. Head over to Gift Cards and choose your amount from the drop-down.
Q: Do you offer samples?
A: We do! Check out our Sample Program page for more details.
Q: We own a retail location and we would love to carry your products; what is the process?
A: We are thrilled you love Garden of Wisdom and you would like to sell our all-natural products to your customers - we have a page dedicated to wholesale partner inquiries so pop over there and submit your form, someone in the office will be in touch right away > Become a GoW Retail Partner.
Q: What forms of payment do you accept?
A: At this time Garden of Wisdom accepts Visa, Mastercard, AMEX, and Discover. We also happily accept all PayPal and Apple Pay payments.